Privacy Policy

Introduction

RoutineRefined is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Essential Cookies

We use only essential cookies that are strictly necessary for the website to function. These cookies enable basic features such as remembering your cookie consent preference. These cookies do not collect personal information and cannot be disabled if you wish to use the website.

Contact Form Data

When you submit our contact form, we collect:

• Your name
• Your email address
• The message content you provide

This information is collected only when you voluntarily provide it through our contact form.

Information We Do NOT Collect

We do not collect:

• Analytics or tracking data
• Marketing cookies or third-party tracking cookies
• Personal information beyond what you submit in contact forms
• IP addresses or location data
• Behavioral data or browsing history

How We Use Your Information

Contact Form Submissions

Information submitted through contact forms is used solely to:

• Respond to your inquiry or question
• Provide information you have requested
• Address technical issues you have reported

We do not use contact information for marketing purposes. We do not share, sell, or distribute your contact information to third parties.

Cookie Consent

When you acknowledge our cookie notice, we store a small preference cookie in your browser to remember your choice. This prevents the notice from appearing on subsequent visits.

Legal Basis for Processing

Under UK GDPR, our legal basis for processing personal data is:

• Consent: When you submit a contact form, you provide explicit consent for us to process the information you provide to respond to your inquiry.
• Legitimate Interest: Essential cookies are necessary for the legitimate interest of operating a functional website.

Data Storage and Security

Storage Duration

Contact form submissions are retained for a maximum of two years from the date of submission, after which they are permanently deleted. If your inquiry is resolved sooner, we may delete the data earlier upon request.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Location

Data is stored within the United Kingdom or European Economic Area and is not transferred to countries outside these regions.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal information in certain circumstances.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used format.

Right to Object

You have the right to object to processing of your personal information in certain circumstances.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to requests within one month.

Third-Party Services

This website does not use third-party analytics services, advertising networks, or social media plugins. We do not share data with third parties except as required by law.

Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will indicate the date of the most recent update at the top of this page. Continued use of the website after changes indicates acceptance of the updated policy.

Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom

Website: ico.org.uk
Helpline: 0303 123 1113

Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact:

RoutineRefined
33 Elmwood Close
Nottingham, NG5 4HY
United Kingdom

Email: [email protected]
Phone: +44 7825 619 340

Cookie Management

You can control cookies through your browser settings. However, disabling essential cookies will prevent the website from functioning properly. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

Please note that if you block or delete cookies, some features of this website may not work correctly.